Legal

Client Policy

Last updated: 27 August 2026

Who we are

Walker Sterling ("Walker Sterling", "we", "us") is a revenue infrastructure business operated by Wyatt Rasmussen. This policy explains how we handle information belonging to clients and prospective clients. Information collected from visitors to walkersterling.com is covered separately in our Privacy Policy. You can reach us any time at contact@walkersterling.com or (507) 440-8759.

What this policy covers

A diagnostic requires access to operating detail. That usually includes revenue figures, pricing, customer and job records, call logs, quotes, and similar material. This policy applies to all of it, from the first conversation through the end of an engagement and afterward.

Confidentiality

We treat client information as confidential. We do not disclose it to other clients, to competitors, to vendors, or to any other third party, and we do not discuss it outside the engagement. Access is limited to the people carrying out the work. This obligation continues after an engagement ends.

Use in marketing and case studies

We do not reference a client's business, results, or engagement in advertising, case studies, testimonials, or public discussion without prior written approval. When we ask for approval, we provide the exact wording and materials in advance. A client may decline, and declining does not affect pricing, scheduling, or the scope of work.

Use of artificial intelligence

We use AI-assisted tools for internal tasks such as drafting, formatting, and calculation. We do not enter client names, customer records, contact lists, financial documents, or client files into those tools. Where a problem is worked through with an AI tool, it is described in general terms that do not identify the client. Every finding and recommendation delivered to a client is prepared and reviewed by a person.

Retention and deletion

We keep client information only as long as it is needed for the engagement and for ordinary business records. A client may request deletion at any time by writing to contact@walkersterling.com. We will delete what we hold and confirm in writing once it is done, except where a record must be kept to meet a legal or accounting obligation.

Agreements

Every client receives this policy in writing before paid work begins. Where an engagement agreement contains its own confidentiality terms, those terms apply in addition to this policy.

Questions

Questions about this policy can be sent to contact@walkersterling.com or raised by phone at (507) 440-8759.